Can you use zoom on hp laptop – none:. Is Your Webcam Not Working on Zoom? Here’s What to Do

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– How to Fix the Microphone on an HP Laptop

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I have tried the obvious ones and only installed Zoom a couple of days ago so it must be the latest version. What is particularly odd is that I have an older HP laptop on which the Zoom Windows desktop client works fine.

This other laptop is on the same wi-fi network, both use Norton and both are Windows 10 laptops. I was just wondering if this information might help to narrow down what the problem might be and if anyone has any ideas? Thanks for reaching out to us. Have you attempted to disable the local firewall on the new laptop? Also, can you confirm that both laptops are on the same network? The Norton software, which is installed on both laptops, controls the firewall. Can you attempt to connect to a Zoom meeting on the impacted laptop via a hardlined ethernet connection instead of Wifi?

Please attempt to connect to the meeting via a hardlined connection this will answer a lot of networking variable questions AND ALSO turn off both the AV and system firewall I’m guessing there is a port blocked somewhere. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.

Download Center. That laptop has many different options and as Priscilla HP states you need to provide more details:. If none of the actions suggested above did not work including updating the BIOS then I would try a Live Linux Distro to see if the issue was hardware or not.

If it is hardware then the issue will be the same with Linux. There is no need to install Linux to the hard drive to try it. I’m having the exact same issue.

This is a brand new computer, 2 weeks old. Thanks everyone, for your responses – especially to BLC61 for the detailed solution above, from real-life experience. My colleague worked on this with Zoom and here is the information that he has provided to our coworkers. This seems to be prevalent on HP laptops. This comes straight from Zoom support: “It sounds like echo cancellation kicking in. If you have open speakers built-in for the laptop and built-in mic.

To avoid terrible echo, your microphone is muting itself, if you are not manually doing so. I’d recommend lowering the volume [of your speakers] or using a headset to avoid that. I believe it is good to have BLC61’s steps on hand also. We have not received any additional complaints for a few days now. I am praying it stays that way. Had this problem come up on two laptops – same model HP Probook G6. Tried the above fixes, but nothing seemed to work.

Was finally able to fix it by updating Windows to newest version and installing this audio driver from hp’s website. I did also implement the above fix, so it’s possible it helped too. ProBook G6’s here I had users start complaining about a week ago, when Teams call use ramped up for those users. I expect it was happening all along, but those users were on shorter, less frequent video calls.

That setting seems to have helped most users but it came back for others , so I think that the hardware acceleration also causes or exacerbates the random muting behavior. Hello shall3, thank you for the information you share–” I will ping you for additional information.

Have a good week. I will report if it comes back after I instructed a proper restart they normally shut the laptop lid to trigger shutdown, and reopening triggers startup , as Fast Startup is enabled on those laptops, and I imagine that restarts only happen when prompted due to updates. Of the few that we’ve unpackaged, most of them have had issues where the microphone intermittently stops working properly, not just for Skype and Zoom, but for Microsoft Voice Recorder as well. It still picks up some sound, but you have to be against the microphone and the output is just white noise.

Unfortunately, the fix has not corrected the problem. Laptop is currently on Windows 10 ver. This topic has been locked by an administrator and is no longer open for commenting.

To continue this discussion, please ask a new question. Hello fellow spiceheads. The advice is to close down all the other apps that may interfere with your webcam. Apps like Skype, Facetime, WhatsApp, etc. Most likely, they are running in the background, and perhaps they are among startup programs on your device. If these apps are persistent, shut them down forcefully. For example, on Windows, you can use the Task Manager to end their processes.

Give it a couple of minutes and start it again. There is a recurring issue with Zoom on the macOS If your Mac is running on that update, here is what you need to do:.

 
 

 

– Re: Error code on one laptop whilst other wor – Zoom Community

 
if driver reinstallation doesn’t work, try reinstalling zoom and give camera access. if neither of the two works, then take your laptop to the service center. Sometimes, Windows selects the wrong microphone as default. It’s especially true if you sometimes use an external mic instead of the laptop’s.

 
 

[SOLVED] Laptop Audio Problem ( HP Pro book)

 
 
Brand Representative for HP. Why is my HP laptop so slow?

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